FAQ

Bankr uses Nordigen as a service provider to connect to your bank. Nordigen is an authorised Account Information Service Provider. They act as a gateway that lets us securely get your bank account data.

Nordigen has partnered with hundreds of service providers, helping their customers conveniently share their data from more than 2,100 banks across Europe.

The revised Payment Services Directive (PSD2) is a directive for electronic payment services, implemented by the European Commission.

The idea behind it is to help modernise European payment and account information services, to introduce security standards to better protect your information and give you control over who has access to your data.

Yes. In fact, PSD2 connections are the only method to securely share your account data with other providers. Bankr uses only official PSD2-regulated bank connections, to ensure that your financial data is safe and personal details are encrypted.

Neither Banker, nor Nordigen can view your bank login credentials, or can make any movements with your money.

PSD2 states that all banks in Europe must allow authorised third-party providers access to payment account information on behalf of their customers.

The most common definition of a payment account is it's an account that can send and receive payments to and from a third party. To qualify as a ”payment account” under PSD2, an account needs to meet three criteria:

  1. You can place funds in the account
  2. You can withdraw cash from the account
  3. The account can execute and receive payment transactions, including credit transfers, to and from a third party

If an account doesn't meet these criteria, it's not a payment account and the information associated with the account is not covered by PSD2 - meaning it's 'non-PSD2 data' and cannot be synced with Bankr.

No! Bankr can not and will never be able to transfer money between accounts. The sole purpose of Bankr is to let you view your bank and account balances and to get notified when any change occurs.

Bankr syncs your account balance data every 5-10 minutes and notifications are sent only if the account balance was changed since the last sync.

Bankr sync the full bank data (bank info, account info and transactions info) at least 4 times a day. Bankr also syncs your account balance data every 5-10 minutes and if there is a change in the account balance since the previuos sync the transactions are also synced.

If you made multiple transactions with a net sum of 0 between two account balance syncs the transactions will not be synced.

Bankr only stores the data necessary for the app to function.

For example, all data synced from your bank has some form of id used by Bankr to differentiate types of data, eg. every account and transaction has an unique id.

Besides these ids, what you see in Bankr is what we store.

Although Bankr doesn't aim to be a personal finance manager you can filter your transactions in the transactions page.

Simply long press a transaction and Bankr will automatically filter every transaction with the same description.

Depending of the bank the available balance types are:

Balance of the account at the end of the pre-agreed account reporting period. It is the sum of the opening booked balance at the beginning of the period and all entries booked to the account during the pre-agreed account reporting period. For card-accounts, this is composed of

  • invoiced, but not yet paid entries

Balance composed of booked entries and pending items known at the time of calculation, which projects the end of day balance if everything is booked on the account and no other entry is posted. For card accounts, this is composed of

  • invoiced, but not yet paid entries
  • not yet invoiced but already booked entries
  • pending items (not yet booked)

Forward available balance of money that is at the disposal of the account owner on the date specified.

Available balance calculated in the course of the account 'servicer's business day, at the time specified, and subject to further changes during the business day. The interim balance is calculated on the basis of booked credit and debit items during the calculation time/period specified. For card-accounts, this is composed of

  • invoiced, but not yet paid entries
  • not yet invoiced but already booked entries

Balance calculated in the course of the account servicer's business day, at the time specified, and subject to further changes during the business day. The interim balance is calculated on the basis of booked credit and debit items during the calculation time/period specified.

Only for card accounts.

Book balance of the account at the beginning of the account reporting period. It always equals the closing book balance from the previous report.